Charge your clients for the ability to post replies

In any conversation where replies are turned off, you can use Clarityflow Commerce to charge your clients for the ability to post replies, ask questions, and engage with you directly. Here's how:

• Confirm that replies are turned off for the conversation within your conversation's or program's settings. Learn more about closing replies.

  

• Head to Clarityflow Commerce and add a new product (for example, you could call it "Interactive Support"). Set your product price and other details.

  

• Navigate to the "actions" section of the product, select "Allow the purchaser to post replies in the current conversation" as the action, and click "save action."

  

• Within a conversation where replies are turned off, create a new message and select "product" from the dropdown menu in the top right corner.

• Select your new "Interactive Support" product and customize your headline, description, and other details.

• Post that message to the conversation. Your client will now see a call to action to purchase interactive support from you. They can do so directly within a conversation without having to navigate to a separate product page.

  

• When they complete their purchase, it will automatically unlock replies on the conversation. They'll then have the ability to post replies and interact with you directly.